How to get printer offline fix-printers offline.com
HP, one of the most trusted
brand names in the wide arena of printers, offers most advanced range of
hi-tech products, which suits to all types of domestic, personal, professional
and commercial needs. As all its latest product range are innovative as well as
multifaceted, the brand HP, has become the first choice of every user
worldwide.
In
year 2022, HP offers widest range of laser printers, inkjets printers,
all-in-one printers and more, which are not only brilliance par performance but
are also budget-friendly.
For every user, who desires
to buy any of latest HP printers, there are some important aspects that are to
be considered and these aspects are: -
1. With growing digitalization in
modern offices and homes, HP provides its users with wide range of hi-tech
laser and inkjet printers. Thus, its imperative to understand and differentiate
between these two types of printers. Fundamentally speaking, ink printers’
drops ink droplets onto the paper while laser printer spreads powder ink
through an electric discharge. The major difference between these two types of
printers are its build quality, functions, mode of working and pricing point.
As far as pricing is concerned, Inkjet printers are moderately budget friendly
but are comparably low in quality than laser printers. For longer usage, if
inkjet users print in bulk volume then laser printers prove to be more
cost-effective and also a better choice than inkjet printers. Hence, before
making any buying decision of buying HP printer, users should understand their
printing needs and requirements.
2. For encouraging and swifter printing
results, users are recommended to prefer HP printers which allows both wi-fi
and Bluetooth connectivity as they are user-friendly. On contrary, conventional
HP printers offers wired connections, which are rationally dependable option
for users.
3. The big business organizations
desire and chooses to buy HP “All-in-One” range of printers as they offer bulk
volumes of printing and provides wide range of multi-functional operations,
which enhances business workflow. These wide range of HP “All-in-One” printers
provides adequate print, scan and copy features.
Steps to Change HP printer from Offline to
Online status
Despite all efforts, if users
are consistently receiving message of HP Printer Offline, then this can be
maddening and exasperating for them. It does not imply that your HP printer is
either defective or fatigued out but is not properly communicating with the
device sending the print job. Regrettably speaking, an HP offline printer will
not be able to receive new print jobs and so will not be able to process them.
Hence, it’s very important to resolve the infuriating “offline” issues to
enhance workflow. Consequently, users are advised to follow the troubleshooting
guide to fix these offline issues. Therefore, users are supposed to save their
work so that they can effortlessly print their tasks and projects later, when
offline issues are appropriately fixed.
The
major reasons for HP Printer Offline are as following: -
1. Outdated drivers
2. Connection issues
3. A Settings error
Conceptually speaking, every
above-mentioned reason will have a different resolution process and so it’s
important to discuss them at large to get back online for upcoming printing
jobs.
The below-mentioned set of
instruction will be addressing wide range of issues which are related to HP Printer Offline. Hence, it’s
highly advised for users to follow these instructions stepwise to fix the
issues.
Option 1 - Run HP Print and Scan Doctor
1. First of all, users are recommended to use the
HP Print and Scan Doctor application for identifying and solving errors. The
users can find this special version, designed to resolve offline issues by
clicking link https://www.hp.com/us-en/shop/tech-takes/why-is-my-hp-printer-offline
2. Now, users are supposed to open the application
called HPPSdr.exe by clicking it from the download location and then allowing
it to run. Next, users should be in administrator mode to perform this action.
3. If users are prompted, then they are advised to
choose Yes to trust the
file source as it comes directly from the HP tech support team.
4. Next, users are supposed to click Start and then choose their
printer
5. If your printer is unlisted, then users should
restart their printer, and then click Retry in
the Print and Scan Doctor application.
6. This application will efficiently identify
probable connection issues. Next, users are advised to follow the prompts
properly and then click Yes, if
asked to turn on printer updates
7. Finally, users are supposed to continue through
the prompts and then click Yes if
they are asked to make this printer the default printer
If these above-mentioned
instructions prove to be helpful to users then their printer status will
automatically change from “offline” to “online”. If it doesn’t change the
status from “offline” to “online”, then do continue with next section.
Option 2 - Set the default printer
The users are highly advised
to designate their default printer preference. Next, they should follow these
set of steps for resolving this issue for Windows 10. Before initiating these
steps, users should make sure that they have downloaded and installed all of
the updates for the Windows 10 operating system.
For Windows 10 users
1. First of all, users are recommended to use the
search box or ask Cortana to open Devices
2. Now, they should select Printers & scanners
3. Do make sure that the box next to “Let Windows manage my default printer” is
unchecked. Next, they are supposed to click the box to unselect it, if
necessary
4. Thereafter, users should choose their printer
from the list provided
5. If your printer is listed numerous times, then
users should appropriately select the version that is showing an idle or online
status
6. Now, do click Manage
7. Finally, do click Set as default
For Windows 8 users
Firstly, users are highly
advised to select their printer from the devices shown. If there is more than
one version to select, then users are supposed to choose the version which is
not aged out. Now, they should right-click and then select “Set as default printer.”
Thereafter, users are
recommended to try printing again. In case, if device is still exhibiting an
offline status, then do move on to the next section.
Options 3 - Confirm your printer port and
Windows services status
The next major step in resolving
offline printer issues is to check whether your printer is using a WSD port.
1. For analysing this aspect, users are supposed to
search Windows or ask Cortana for Control Panel and then click “View devices and printers”
2. Now, they should right-click their printer and
then select Printer Properties
3. Next, do click the Ports tab and then look to see if your printer is using a WSD
port
If it is not using a WSD port
then users are supposed to follow these steps (but skip this section, if it
doesn’t use WSD port)
1. To begin with, users should search Windows or
ask Cortana for Services
2. Now, do scroll through the list to find Function Discovery Provider Host and Function Discovery Resource Publication
3. Next, do check the Status and Startup type
columns
4. If they are running and the startup type is
automatic, then users are advised to go to the next step
5. If they are exhibiting up blank with a manual
startup type, then do right-click the name and select Properties
6. Now, do change the startup type to automatic
7. Next, do click Start under the service status and then click OK
8. Thereafter, do go back to the Device and
Printers window and then press F5
9. Finally, users are advised to click their
printer name and then check the status.
After performing these steps,
if status of your printer, changes from HP Printer offline to online, then
issue of HP printer
offline is satisfactorily resolved. On contrary, if it still shows
“offline” then users should print a network configuration report. It can be
done effortlessly through the Settings or Wireless menu for your printer.
Next, users are recommended
to follow below-mentioned steps.
1. First of all, users should right-click on their
printer name, and then choose Printer
Properties, and click the Ports
tab.
2. Now, do select Add Port
3. Next, do select Standard TCP/IP Port and then click New Port
4. Thereafter, users are supposed to use the network
configuration report they have ran previously to add a new port -a hostname is
preferred
5. Next, users should go back to the Devices and
Printers window and then press F5
6. Finally, users should appropriately check their
printer status by clicking it
Now, if status of your
printer changes from HP Printer offline to online, then
offline issue is resolved. In case, if it still displays “offline”, then do
move on to the next section.
Option 4 - Check your connection
Nonetheless, how your HP
printer is connected to your device, there are still several reasons for your
HP printer of showing an offline status. If users prefer to use a USB cord to
connect, then they should make sure that it is safe and sound in place. If offline
issue still continues then do prefer using a different USB cord.
If users prefer to use a
wireless network in connecting to HP printer, then they should follow
below-mentioned steps: -
1. First of all, users are supposed to restart
their printer by turning it off. Now, do wait for around 10 seconds, and then
disconnect the power cord from your HP printer.
2. Now, do turn off your computer
3. Next, do connect the printer power cord to the
printer and then turn the printer back on
4. Thereafter, do disconnect the power cord from
your wireless router
5. Next, do wait for around 10 seconds, before
reconnecting it
6. It will take around 5 to 10 minutes for your
internet to come back on
7. Whenever, it connects back, then do power on
your computer
8. Now, users are advised to use the HP wireless
setup wizard or the HP Smart software, and then connect their printer to their
network
9. Next, they are recommended to print a wireless
report to view and then analyse what type of connectivity issues still exists.
10.
Lastly, users can
find this report in the Network settings or the Wireless menu of their printer.
In case, if the problem of
offline status still continues, then it becomes a responsibility for your
network administrator or router manufacturer to resolve it properly. The connection
issues can be complicated enough to be identified beyond these steps and
therefore it’s better to consult HP technical professionals, if offline problem
continues for long.
Do try printing from another device
If offline issues persist
because of printer errors, a device specified malfunctioned connection then
users are advised to try printing from a different device (mobile phone or
laptop). Subsequently, users are advised to connect to another computer and see,
if this issue is resolved appropriately. If it becomes possible to print from
another device then printer is not problem for offline issues for your HP
printer.
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